Terms & Conditions & Privacy Policy
We at Ger Gavin Home Interiors Ltd want to ensure that your shopping experience with us both online and in-store is as user friendly as possible. We have outlined below our terms and conditions of purchase using a list of useful headings. We have designed our website to ensure that your online shopping experience is both easy to navigate and user friendly. We welcome any feedback you might have with regard to our website at sales@gergavin.com.
- PRODUCTS AND PRICING
We take every care to ensure that product descriptions are accurate at the time of uploading products to the website. We reserve the right to withdraw any product from the website without any prior notification. We also reserve the right to amend prices of products without prior notification.
Our products are priced in Euro. All prices shown on our website are inclusive of VAT.
- DELIVERY INFORMATION
We offer a comprehensive nationwide delivery service. We aim to deliver all orders as quickly as possible.
- Free delivery on all orders over €899
- €49 delivery on orders under €899
- €99 delivery to Wexford, Mayo, Sligo Donegal, and the North of Ireland
- €9.99 on Home Accessories, Bedlinen, Curtains, Blinds, Rugs and Wall Art (items under 30kg)
- FAULTY OR DAMAGED PRODUCTS
Any faulty or damaged product should be notified to us as soon as possible following delivery and no later than 3 days after delivery. Please notify us by email to sales@gergavin.com.If you are reporting a faulty or damaged product by email, please include photos of the damaged or faulty product. We reserve the right to carry out a further inspection of the product, if deemed necessary. If a product is faulty we ask that you do not use the product for your own safety.
Once reported to us, if the product is faulty or damaged, our staff will discuss with you the most appropriate means of redress in the circumstances. Each case will be dealt with on an individual basis. We will endeavour to repair or replace a damaged item as soon as possible.
Please note that a full refund will not be available where the damage to the product is minor in nature and you ought reasonably to have been aware of the damage on inspection of the product either at the time of delivery or shortly thereafter. From time to time, a product specification from the manufacture may change, in which case in the event of replacement we will do our best to offer you a substitute product of similar or better quality then the faulty item being returned.
4. IN STORE PURCHASES
We are happy to accept items as returns when purchased in-store within 14 days of purchase date provided you have your proof or purchase and the returned goods are in a saleable condition, in their original packaging and have not been used or damaged.
Made to measure or bespoke items may be returned in exceptional circumstances (please see below).
Should we accept your returned item we will issue you with a Credit Note. Please note we do not offer cash refunds.
5. ONLINE PURCHASES
If you purchase an item from us online, you may return the item, cancel the contract prior to delivery or cancel the contract within 14 days of delivery for a full refund, provided the returned goods are in a saleable condition, in their original packaging and have not been used or damaged. Special order, made to measure or bespoke items may be returned in exceptional circumstances (please see below). To make a return please advise us by sending an email with your order number to sales@gergavin.com.
You will however be responsible for any postage / courier charges to return the item.
Please ensure to use appropriate packaging as only items that reach us in perfect condition will be accepted as returns. Once the item has been returned we will review it and once approved, your account will be credited. Please allow 28 days for the money to be refunded to your account.
6. COPYRIGHT
We are the owner or the licensee as the case may be of all intellectual property rights in our website and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved by us or the appropriate owner.
You may print off one copy, and may download extracts, of any page(s) from our website for your personal and non-commercial reference and you may draw the attention of others within your organisation to material posted on our website.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors or licensees of material on our website must always be acknowledged.
You must not use any part of the materials on our website for commercial purposes without obtaining a written licence to do so from us or our licensors.
7. OUR LIABILILTY
The material displayed on our website is provided without any guarantees, conditions or warranties of any kind as to its accuracy or any other matter. To the fullest extent permitted by law, we, our related entities, and third parties connected to us hereby expressly exclude:
(a) all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
(b) any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our website or in connection with the use, inability to use, or results of the use of our website (whether through use of goods or services purchased via the website or otherwise), any websites linked to it and any materials posted on it, including, without limitation any liability for: loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of goodwill; wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
You agree to indemnify us and keep us indemnified, each of our related entities and other persons involved in the creation and operation of this website from any and all damages, losses, penalties, fines, expenses and costs (including legal costs) which arise out of or relate to your use of this website, any information that you provide via this website or any damage that you may cause to this website. This indemnification includes, without limitation, liability relating to copyright infringement, defamation, invasion of privacy and trade mark infringement. This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
8. LAWS
The Irish courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our website although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These Terms are governed by Irish law.
9. PRIVACY POLICY
This privacy policy sets out how we use and protect any information that you give to us when you use this website. We are committed to ensuring that your privacy is protected.
What information we collect
We collect the following information:
Name (First & Last)
Address
Date of Birth
Phone Number
Email Address
Credit card details are never stored
Why we collect this information
We may periodically send promotional emails & text messages about new products, special offers or other information which we think you may find interesting using the email address / telephone number which you have provided. You can unsubscribe at any time.
Ger Gavin Home Interiors will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
Analytics
We may use technology to track patterns of behaviour of visitors to our site. We use Google Analytics on this site.
Personal Data Request
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to sales@gergavin.com If you have any questions / comments about privacy, you should email us at sales@gergavin.com
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. Your personal information will be stored securely in accordance with our internal security policy.
Your Concerns
If you have any concerns about material which appears on our website, please contact us at sales@gergavin.com
Thank you for visiting our website.